Orders and Returns

Production Time
In stock items usually ship from our design facility within 1-2 business days after your order has been approved. Custom orders can require 4-6 weeks of production time depending on material availability and design considerations before they are delivered. An estimate date of delivery will be discussed at the time of the order.


Delivery and Shipping Policies
For those who live in close distance to our Studio in Sioux City, Iowa, we offer personal complimentary delivery of your custom jewelry.

We ship your jewelry in the safest manner possible with proper insurance, while ensuring prompt deliver. For all of our shipments in the United States, we use FedEx. For items less than $500.00 we usually ship through the USPS. For rush deliveries, overnight shipping is available and the extra expenses are the client's responsibility.

All orders are fully insured while in transit. For security and insurance purposes, ALL shipments valued over $150 require a signature upon delivery regardless of any signed waivers you may have with any of our carriers. PO Boxes are not permitted. Ambrosia encourages all clients to inspect their package(s) for damage or tampering PRIOR to receiving and signing their acceptance.

 

Return Shipments

For all return shipping packages to Ambrosia, please contact us prior to. All steps must be followed or additional costs may apply. All of our shipments are fully insured through FedEx or USPS.